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The use of our website is subject to the following Terms and Conditions and is conditional on your acceptance of these Terms and Conditions. Any conditions stated on our website do not affect your statutory rights as a consumer.

Complaints Procedure

At Joshua's we aim to satisfy the requirements of our customers as efficiently as possible, but do realise that at times things may go wrong. If something should go wrong we will endeavour to correct it as soon as possible. If you have a complaint please contact us via one of the methods given on our contact page. We will aim to acknowledge your complaint correspondence within 5 working days, but will investigate thoroughly before replying to you to resolve the matter.

Confirmation & Governing Law

A contract between you and Joshua's Harvest Ltd, for the sale of our products, will only exist once we confirm by email that your order has been accepted.
The contract shall be deemed to have been concluded in the United Kingdom and shall be governed by the laws of England.

Right To Cancel

You may cancel the contract without reason within 7 working days from the date of receipt of goods. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. You will be required to return the products in question to Joshua's Harvest Store Returns, Joshua's Harvest Ltd, Gosford Road, Ottery St Mary, Devon EX11 1NU. Please also email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or ring us on 01404 815473 to inform us that the item/s is being returned. Once we have received the item/s we will send you a refund. The item/s must then be returned to us within 7 days of you informing us, in perfect condition, unused and in its/their original packaging.
There are obvious exceptions that you will not have the right to cancel and these are the following goods:
Goods made to a personalised specification
Perishable goods, such as foodstuffs and flowers
Audio/video recordings or software where the seal has been broken

Disclaimer Terms & Conditions

To the fullest extent permitted by law, Joshua's Harvest Ltd is providing this website and its content on an 'as is' basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Joshua's Harvest Ltd does not represent or warrant that the information accessible via this website is accurate, complete or current.
Information on price and availability is subject to change without notice.
Except as specifically stated on this website, to the fullest extent permitted by law, neither Joshua's Harvest Store nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Joshua's Harvest Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Joshua's Harvest Ltd, its affiliates, directors, employees or other representatives.