Ordering

We love to help you find the food products you are looking for! If there is an item that you would like to order, or you would like to check whether we have something in stock before you visit, then please give us a call on 01404 815473 or contact us via our online contact form.

As well as ordering products from our shelves / suppliers, you can order homemade items from our kitchen. Click on the link below to discover what we make and bake! If you are ordering from our kitchen, please contact us with your order at least a few days beforehand.

Ordering for Collection

If you wish to order multiple items from us and collect from the store, please phone or email us and confirm your preferred collection date. Customers collecting from the store will be able to collect on Saturdays, Sundays and Bank Holidays (excluding Christmas New Year and Easter) in addition to Monday to Friday. If your order has been placed before 10am, it be ready to collect the next day. If some of your items are out of stock we will contact you as soon as possible to let you know when they will be ready for collection.

Unfortunately we are not usually able to send our products by post.

Returns Policy

If you have an item you wish to return, please bring the item, including the receipt, to the store within 21 days of purchase and providing the item is in the same condition as when purchased, a full refund will be given. If the item is returned 21-28 days after purchase, with a receipt, a credit note will be issued for the amount of the purchase. Unfortunately an item cannot be returned without a valid receipt or beyond 28 days.